Support — Pricetrail: EU Omnibus by Carmentara

Pricetrail shows the lowest price in the last 30 days under your Shopify product price, as the EU Omnibus rule (Article 6a) requires. Add the theme block near the product price and let our webhooks track changes automatically so your storefront displays the correct lowest-price badge.

Free, up to 50 SKUs; Starter, $9.99/month, up to 1,000 SKUs; Pro, $19.99/month, unlimited SKUs; 7-day free trial on paid plans; no order limits on any plan; lowest-price label in 17 EU languages.

We are Carmentara OU, Estonia. Contact: hello@carmentara.com.

This app helps display price information for EU Omnibus compliance. This app is not legal or tax advice.

FAQ

How do I install the theme block?

Add the “EU Lowest Price (30‑day)” block to your product template in the theme editor and place it near the price.

How does syncing work?

We subscribe to Shopify product webhooks. Price changes enqueue snapshots; we compute the 30‑day window.

When does 30‑day history begin?

History is collected from the time of install. If no history exists, we display the current price until enough data accumulates.

Do you store customer data?

No. We only store shop domain, access token, and product/variant price data.

How do I request deletion?

Uninstalling the app or sending a shop redaction request will remove your session and price data within 48 hours.

See our Privacy Policy for details.